Full version will not activate

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Full version will not activate

Postby azuber » Sun May 29, 2016 3:15 pm

Hello,
I wanted to remove the adds when I play videos, so I payed 2,99€ and klicked on remove adds.

The porblem is the adds are still shown and when I click on remove adds - buy the app it tells me its already bought and it has to connect to the app server where its stuck forever.

Any help is much appreachiated! Do I have to download the app again or what can I do to get the full version activated.

Cheers,
Azuber
azuber
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Re: Full version will not activate

Postby azuber » Tue May 31, 2016 10:20 am

Can nobody help me?

I bought the App for 2,99€ I really need the full version.

Any advice?
azuber
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Re: Full version will not activate

Postby admin » Fri Jun 03, 2016 6:25 am

azuber wrote:Can nobody help me?

I bought the App for 2,99€ I really need the full version.

Any advice?

reinstall, before playing any files, in the settings page do restore purchase.
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Re: Full version will not activate

Postby Femik » Thu Jun 23, 2016 7:36 pm

Dear admimstration and help team,
I have the same problem as the user above with the only difference that i ve bought a 4,99 version. Al ads are still annoyingly with me. I have followed your instructions here and restored the purchased staff which was allegedly completed successfully. The App Store account of purchase is femistoklus@yahoo.com. Also could you please help me with the function of remembering the pause play and keeping my film on the background function as i used to enjoy it in one of your previous versions but cannot manage to make it now. Thank you in advance.
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Re: Full version will not activate

Postby admin » Fri Jul 01, 2016 3:27 am

Femik wrote:Dear admimstration and help team,
I have the same problem as the user above with the only difference that i ve bought a 4,99 version. Al ads are still annoyingly with me. I have followed your instructions here and restored the purchased staff which was allegedly completed successfully. The App Store account of purchase is femistoklus@yahoo.com. Also could you please help me with the function of remembering the pause play and keeping my film on the background function as i used to enjoy it in one of your previous versions but cannot manage to make it now. Thank you in advance.


it should works if you did as i told. (re-install, do restore before playing any files)

the function of remembering the pause play will be fixed in the next update.
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