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Unlock all features in OplayerHd lite but NO family sharing

PostPosted: Mon Jan 22, 2018 11:49 am
by knard
Hi,

I upgraded my OplayerHD lite by buying all features (9,99€). My problem is that when I install the apps on the iPad of my wife, none of the extra features are added, while the family share is well activated.
Why so ? Since the description of the app in the app store says that this app is compatible with family sharing ...

Should I have bought the OplayerHD instead of unlocking all features of the lite version ? What can I do ?
Thanks for your precious help.

Re: Unlock all features in OplayerHd lite but NO family shar

PostPosted: Fri Jan 26, 2018 8:27 pm
by knard
Hi...

No one to answer ?!?

Is there any other way to have an answer ? email or something else ?!

It's strange to buy an app 10€ and have no way to dialog with the creator....

Thanks....

Re: Unlock all features in OplayerHd lite but NO family shar

PostPosted: Mon Jan 29, 2018 5:39 am
by admin
have you done restore in your wife's iPad?

Re: Unlock all features in OplayerHd lite but NO family shar

PostPosted: Mon Jan 29, 2018 10:49 am
by knard
Thks for your answer.
Yes I did and no change. It says that the ID is not the correct one.
The ID is obviously not the same but my ID is in the Family share in her iPad....

SO ?!?


Seb

Re: Unlock all features in OplayerHd lite but NO family shar

PostPosted: Thu Feb 01, 2018 7:25 am
by knard
Hi

Days without answers.... incredible...
I think that I will ask for a refund.....

Re: Unlock all features in OplayerHd lite but NO family shar

PostPosted: Mon Feb 05, 2018 8:22 am
by admin
knard wrote:Thks for your answer.
Yes I did and no change. It says that the ID is not the correct one.
The ID is obviously not the same but my ID is in the Family share in her iPad....

SO ?!?


Seb


family share is designed by apple, you can contact iTunes for more details.[we just enabled it for our users to save money, we don't know how it works.]

Re: Unlock all features in OplayerHd lite but NO family shar

PostPosted: Mon Feb 12, 2018 8:46 pm
by Lucas
Hello Knard,

I just figured out what to do, as I had the exact same problem. Surprised that olimsoft admin tells you to ask Apple, as the solution is simple but not straight forward.

What worked for me:

1. Make sure you have family sharing switched on
2. On your wife's Ipad go to settings, click on account (with picture) and select <itunes Store / app store>
3. log her out and log in with your account (ipad will still remain connected to your wifes apple id, but store will be working under your id)
4. launch oplayer, hit settings and tap on <revert bought elements>

Player will be updated with everything you bought under your account.

Hope this helps,
Cheers!

Re: Unlock all features in OplayerHd lite but NO family shar

PostPosted: Sat Feb 17, 2018 7:32 am
by knard
Thanks for your help.... At last, there was a way !

it works very well. Great....

Many thanks.....

Seb

Re: Unlock all features in OplayerHd lite but NO family shar

PostPosted: Mon Feb 19, 2018 3:27 am
by admin
Lucas wrote:Hello Knard,

I just figured out what to do, as I had the exact same problem. Surprised that olimsoft admin tells you to ask Apple, as the solution is simple but not straight forward.

What worked for me:

1. Make sure you have family sharing switched on
2. On your wife's Ipad go to settings, click on account (with picture) and select <itunes Store / app store>
3. log her out and log in with your account (ipad will still remain connected to your wifes apple id, but store will be working under your id)
4. launch oplayer, hit settings and tap on <revert bought elements>

Player will be updated with everything you bought under your account.

Hope this helps,
Cheers!

thanks for sharing!
I didn't use the family sharing :oops: