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External subtitles doesn't show the 2nd line on AirPlayer

PostPosted: Wed Jan 15, 2014 2:24 am
by tlisa438
I am using iPad mini with Retina display to play the video files avi, mp4 with external subtitles (.srt) there is no issue at all.
When I try to use Airplay mode with my Apple TV, The Video and sound are working fine only the external subtitles show on the TV screen only the 1st line and the 2nd line is missing.
However, when I saw at my iPad screen the subtitles display correctly. I did try to re-position the subtitles but the result still the same. Please assist.

Re: External subtitles doesn't show the 2nd line on AirPlaye

PostPosted: Wed Jan 15, 2014 6:25 am
by admin
thanks for your information,we will check it in the future update.

Re: External subtitles doesn't show the 2nd line on AirPlaye

PostPosted: Wed Jan 15, 2014 6:31 am
by admin
admin wrote:thanks for your information,we will check it in the future update.

try use two finger to zoom in/out to see whether matters?

Re: External subtitles doesn't show the 2nd line on AirPlaye

PostPosted: Wed Jan 15, 2014 9:20 am
by tlisa438
I did try but it doesn't help :(

Re: External subtitles doesn't show the 2nd line on AirPlaye

PostPosted: Sun Jan 19, 2014 5:12 am
by admin
tlisa438 wrote:I did try but it doesn't help :(

can you share us the subtitle file. external subtitle file can use two fingers to zoom in/out for sure.