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Problem report

PostPosted: Sat Mar 08, 2014 3:23 pm
by matwong56
Hi.
First of all, thanks for creating this great app. It provide excellent support to my QNAP Nas.

However, I met a problem recently when I try to stream a video from my server (both intranet or internet), it freeze my ipad (ipad 3rd genertation, retina display, iOS 6.1.2). I have to restart the ipad by pressing the key combination of "Top" key and "Square" key. The app is the latest one.

Any solution?

Thanks!

Matthew

Re: Problem report

PostPosted: Mon Mar 10, 2014 12:27 pm
by admin
matwong56 wrote:Hi.
First of all, thanks for creating this great app. It provide excellent support to my QNAP Nas.

However, I met a problem recently when I try to stream a video from my server (both intranet or internet), it freeze my ipad (ipad 3rd genertation, retina display, iOS 6.1.2). I have to restart the ipad by pressing the key combination of "Top" key and "Square" key. The app is the latest one.

Any solution?

Thanks!

Matthew


if you download the file and play it locally, will it crash?
can you share us the file through dropbox?

Re: Problem report

PostPosted: Mon Mar 10, 2014 1:45 pm
by matwong56
I never tried the download it, cause it didnt work to download from my streaming server. Both internet or intranet.

regarding the file. It is abt 1.7 Gb. will that able to update to your dropbox? I can do it later from my home.

Thanks again!

admin wrote:
matwong56 wrote:Hi.
First of all, thanks for creating this great app. It provide excellent support to my QNAP Nas.

However, I met a problem recently when I try to stream a video from my server (both intranet or internet), it freeze my ipad (ipad 3rd genertation, retina display, iOS 6.1.2). I have to restart the ipad by pressing the key combination of "Top" key and "Square" key. The app is the latest one.

Any solution?

Thanks!

Matthew


if you download the file and play it locally, will it crash?
can you share us the file through dropbox?

Re: Problem report

PostPosted: Wed Mar 12, 2014 7:14 am
by admin
matwong56 wrote:I never tried the download it, cause it didnt work to download from my streaming server. Both internet or intranet.

regarding the file. It is abt 1.7 Gb. will that able to update to your dropbox? I can do it later from my home.

Thanks again!

admin wrote:
matwong56 wrote:Hi.
First of all, thanks for creating this great app. It provide excellent support to my QNAP Nas.

However, I met a problem recently when I try to stream a video from my server (both intranet or internet), it freeze my ipad (ipad 3rd genertation, retina display, iOS 6.1.2). I have to restart the ipad by pressing the key combination of "Top" key and "Square" key. The app is the latest one.

Any solution?

Thanks!

Matthew


if you download the file and play it locally, will it crash?
can you share us the file through dropbox?

share the link to olimsoft@gmail.com (my dropbox account)